How can we help?

Visit the Chrome Web Store listing, click "Add to Chrome", then confirm the permission prompt. The DeckdOut icon will appear in your browser toolbar. Click it on any job listing to start analysing.

Make sure you're on the actual job posting page, not a search results or confirmation page. DeckdOut supports 17+ job boards natively and auto-detects on other sites. Try refreshing the page if the scraper didn't trigger.

Analysis typically takes 3–10 - 12 seconds. If it's stuck, check your internet connection and try again. If the issue persists, our AI service may be experiencing high demand — wait a minute and retry.

Check your spam/junk folder. The email comes from Supabase (noreply@mail.app.supabase.io). If it's not there, go to the login page and try signing up again — a new verification link will be sent.

Go to your Account page → Billing → "Manage Billing". This opens Stripe's customer portal where you can cancel immediately. You'll keep Pro access until the end of your billing period.

No. Your resume text is sent to our AI service for analysis and immediately discarded. We never store resume content or job descriptions. Only your email, plan, and usage counts are persisted.

DeckdOut is currently Chrome-only (Manifest V3). Firefox and Safari support may come in the future. The website works on all modern browsers.

You can choose from three tones: Professional, Friendly, or Concise. If none fit perfectly, generate multiple versions and edit them to blend styles. The AI uses your actual resume context, so each generation is unique.